Privacy Policy
Last updated: May 17, 2026
1. Introduction
Welcome to Sparx Engine. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we handle your information when you use our website and desktop application.
2. Data We Collect
We only collect the minimum information required to operate your account:
- Account Information: Your email address and display name, provided when you create an account.
- Billing Information: Payment details are managed entirely by Stripe. We never see, access, or store your card number, expiry date, or CVC.
We do not collect usage data, track your activity, log your queries, record your homework content, or gather any analytics or telemetry data.
3. How We Use Your Data
Your data is used strictly to provide the Sparx Engine service:
- To create and manage your account (email and name for login).
- To process subscription payments via Stripe.
- To provide customer support when you contact us.
Images and text you submit for solving are processed in real-time and immediately discarded. We do not store, log, or train on your homework content.
4. Data Security
We implement robust security measures to protect your account. Authentication is secured via industry-standard encryption protocols. All payment processing is handled by Stripe, a PCI-DSS Level 1 certified provider. We do not store any payment details on our servers.
5. Your Rights
You have the right to:
- Access the personal data we hold about you (email and name).
- Request correction or deletion of your account data at any time.
- Delete your account entirely from the Settings page, which removes all associated data.
For any requests, please contact our support team.
6. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact Support page.